Privacy Policy

This Privacy Policy explains how Luneria Tours & Travel collects, uses, and protects your personal information when you use our platform or book an experience with us.

1. Information We Collect

• Contact details: name, email address, phone number (including WhatsApp)
• Booking details: travel dates, traveller counts, selected experiences and add-ons
• Communications you send us through consultations or support requests

2. How We Use Your Information

• To process and confirm your bookings
• To deliver your digital voucher via WhatsApp, email, or your preferred method
• To arrange optional services such as hotel pickup
• To respond to support requests and consultation bookings

3. Sharing of Information

We share necessary booking details with the relevant venue or transport partner solely to fulfil your booking. We do not sell your personal information to third parties.

4. Data Retention

We retain booking and communication records for as long as needed to provide support, meet legal obligations, and resolve any disputes.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@lunerialuxuryrometours.com.

6. Contact

For any privacy-related questions, reach us at info@lunerialuxuryrometours.com.